Tali Vaher Posted March 11, 2011 Share Posted March 11, 2011 I can't log in to SL!I go to log in and keep getting one of 2 messages, either unable to connect to grid, unexpect problem.....orClock and date settings may be incoorect...... i've check clock settings and stuff they are fine, my firewall isnt interfearing, i've uninstalle dand re-installed etc No change at all, i've been trying for 4 hours now and its frustrating, can't even submit a ticket cos the login issues subject is gone. Help? Please! Link to comment Share on other sites More sharing options...
0 Knowl Paine Posted March 11, 2011 Share Posted March 11, 2011 I like to look at the Grid Status when having problems. It looks like things are all clear but on ocassion some symptoms reoccur shortly after declared conclusion. http://status.secondlifegrid.net/ By chance do you recall if you selected the proper time zone when you first signed up? Link to comment Share on other sites More sharing options...
0 Tali Vaher Posted March 11, 2011 Author Share Posted March 11, 2011 Yea i keep checking the grid status and twitter etc, All my timezones are matched up too, i've been in SL like 3 years now and never had it get like this Link to comment Share on other sites More sharing options...
0 Knowl Paine Posted March 11, 2011 Share Posted March 11, 2011 You could try to change your login location Link to comment Share on other sites More sharing options...
0 Tali Vaher Posted March 11, 2011 Author Share Posted March 11, 2011 DOne that one too =( Link to comment Share on other sites More sharing options...
0 Knowl Paine Posted March 11, 2011 Share Posted March 11, 2011 A ticket will take a long time. Be patient, other Residents will see this question is not answered and offer additional options. Link to comment Share on other sites More sharing options...
0 Nyll Bergbahn Posted March 11, 2011 Share Posted March 11, 2011 Odd you're getting two different messages. The wiki on time errors is here...http://wiki.secondlife.com/wiki/Second_Life_gives_me_an_error_message_about_being_%22Unable_to_find_a_valid_certificate%22_or_%22Unable_to_establish_a_secure_connection_to_the_login_server.%22 ...but doesn't help much if the computer time is correct and you're certain your firewall is not blocking SL. I would suggest you try unplugging your modem/router for a minute then reconnect. Reboot your computer then open SL to login screen and from the Preferences menu, clear your cache from the Setup tab and clear your History from the Privacy tab. Close SL and the re-open and try logging in. I recall one case where someone was getting the 'unable to connect to Second Life" message and while unplugging/plugging the modem/router failed to solve the problem, plugging the cable back into another port on the router sorted it and he could log in to SL again. That's happened to me too at times with an old router but with the internet rather than a specific program. 1 Link to comment Share on other sites More sharing options...
0 Tali Vaher Posted March 11, 2011 Author Share Posted March 11, 2011 i'll try, it's just frustrating i got land rent to pay this weekend and login was fine last night been trying to get on since 4pmslt and i know there was that one hour black out for the maintanence but it's rather annoying. Thank you so much for your offers of suggestions, hope others come up with osme too Link to comment Share on other sites More sharing options...
0 Knowl Paine Posted March 11, 2011 Share Posted March 11, 2011 Hate to keep pushing this Time thing but it's easy to have the proper time and date but set the wrong time zone. The time zone must match the isp, I think. Could even go as far as when is was last synchronized, mine was on 3-8-2011 Link to comment Share on other sites More sharing options...
0 Peewee Musytari Posted March 11, 2011 Share Posted March 11, 2011 Are you by any chance on a Mac? There was a Mac user yesterday with the same problem, maybe something in that thread can help you: http://community.secondlife.com/t5/Technical/Can-t-log-in-on-Apple-computer-clock-set-incorrectly-when-on/qaq-p/740041 If thats no help or you are not on a Mac, try a different viewer and see if that makes any difference. Link to comment Share on other sites More sharing options...
0 Tali Vaher Posted March 11, 2011 Author Share Posted March 11, 2011 Not on a Mac no, using Windows 7 i'll take a look though Link to comment Share on other sites More sharing options...
0 Knowl Paine Posted March 11, 2011 Share Posted March 11, 2011 I think we need to recover the basic reasons. When did you login last? Has anything changed with your PC? updated drivers? Link to comment Share on other sites More sharing options...
0 Tali Vaher Posted March 11, 2011 Author Share Posted March 11, 2011 last login was last night for me, around about 1pm slt. i don't think anythings changed with the computer...i've been at work since so it hadn't been on. As for drivers i'll check see if they need updates but haven't been updated in last 24hours Link to comment Share on other sites More sharing options...
0 Knowl Paine Posted March 11, 2011 Share Posted March 11, 2011 I have to go, I hope you find the solution soon. Some aspects of the comments feature makes your question appear to have more solutions offered than what is really here. I would consider posting an updated question with as much data as possible. Link to comment Share on other sites More sharing options...
0 Tali Vaher Posted March 12, 2011 Author Share Posted March 12, 2011 THank you Nyll! Rebooting my router solved it once i finally kicked everyone off!!!...thanks again all for your help! Link to comment Share on other sites More sharing options...
0 Nyll Bergbahn Posted March 12, 2011 Share Posted March 12, 2011 That's great Tali! Glad you're back inworld. Link to comment Share on other sites More sharing options...
0 tessa Moonwing Posted June 21, 2011 Share Posted June 21, 2011 cant connect. it says something wrong with internet connection, but i have full and good connect. what to do. please help me tessa Link to comment Share on other sites More sharing options...
0 Nyll Bergbahn Posted June 22, 2011 Share Posted June 22, 2011 Please set up your own question and include the full message you get when trying to log in. Also, what have you tried so far to fix this problem. Link to comment Share on other sites More sharing options...
0 Pam Jaynesford Posted January 25, 2015 Share Posted January 25, 2015 i can't connect to second life. i've relogged, deleted firestorm, and re-downloaded what't going on? Link to comment Share on other sites More sharing options...
Question
Tali Vaher
I can't log in to SL!
I go to log in and keep getting one of 2 messages, either unable to connect to grid, unexpect problem.....
or
Clock and date settings may be incoorect......
i've check clock settings and stuff they are fine, my firewall isnt interfearing, i've uninstalle dand re-installed etc
No change at all, i've been trying for 4 hours now and its frustrating, can't even submit a ticket cos the login issues subject is gone.
Help? Please!
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