Names still appearing as ??? (loading)

[Cali Riegler]

Okay I guess this have been beaten to death but...

When display names is on, very often names are still appearing as "??? (loading)". What is funny is that even user names don't load correctly when display names is on, while they do when it's off (and this is just unbelievable from a former software developper point of view ). There's always the "turn-off then turn-on" trick that works well to fix it, but it's still annoying. So, is LL going to do something to fix display names or not ?

[leliel Mirihi]

LL already has done something about it. They updated the back end servers and fixed the name cache in viewer 2.5.

[Nalates Urriah]

leliel is right. Something has been done. The Lab has been working on this for a couple of weeks. There is a fix testing the 2.5 Beta and Development viewers. If you haven't upgraded yet you may want to consider it.

The reason for '???' appearing is a complex set of interactions, the Display Name (DN) cache, the DN API, and Name server over load. The newer code handles caching differently, more aggressive at clearing the cache, and has a fall back to the legacy name system when the DN API fails to return a name.

Previously when the DN API failed it returned ??? which the view prompty cached. Once cached you were stuck with the name ??? until the cache timed out and it cleared.

See: Second Life Viewer Status for information on other fixes and additions to the viewer.

[gsrocks Abrahams]

why cant i post my own question here....why do i get this error message all day today?....