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SoulsurvivorTOSP Westland

need full transaction history since 2009 or even earlier..

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Hi Soulsurvivor,

Firstly you won`t get a Linden to reply here, You can try calling the toll free billing number for an answer but even premium members can`t get what you are asking for. Its really your own responsibility to save Transaction records to your HD before they get deleted.

The only thing I can suggest is, do you save your chat logs to your HD? If so you may have relevant conversations from the time saved.

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Hi Soulsurvivor,

Firstly you won`t get a Linden to reply here, You can try calling the toll free billing number for an answer but even premium members can`t get what you are asking for. Its really your own responsibility to save Transaction records to your HD before they get deleted.

The only thing I can suggest is, do you save your chat logs to your HD? If so you may have relevant conversations from the time saved.

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thanks for the reply..

sigh.., i can't locate any log folder in my hd, and evenhtough if i did, i format my pc always due some virus or crashing.. so, no luck on this..

I just hope i can have a live chat with any linden to see what theycan do, i believe the still have it on their database though..

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Depending on your set up, you sometimes need to enable "show hidden files/folders" to get to the log location in Application Data. You can look in your preferences to see the location path of things that are saved to your HD & you can also change that to a location that you don`t commonly wipe (such as an external HD). I appreciate this may not help in your current situation but may be a good thing to look at for future record keeping.

Good Luck with LL

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Thanks for the help, i saw the chat log, but only stores this year. i guess the old has gone with the wind due to formating..

I didn't realize about the pathway though..

Still, i am not sure how save transaction history into hd.., the old sl allows it but not the new one, no download button from there..

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SoulsurvivorTOSP Westland wrote:

 

Thanks for the help, i saw the chat log, but only stores this year. i guess the old has gone with the wind due to formating..

I didn't realize about the pathway though..

Still, i am not sure how save transaction history into hd.., the old sl allows it but not the new one, no download button from there..

On you Account transaction history (from your website dashboard) there are 2 buttons (under the date range) "Download XLS" and "Download XML".

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