Second life viewer is not working after new Update today.

[dev08]

hello,

im having proplem with Second life viewer as it not working now .today i got messege about auto update and i update my  Second life as do every time, but this time SL viewer is not starting it just load up to VFS initialization and then nothing.

It just close nothing happen it even start :matte-motes-not-entertained:

 i need help about this issue..

[Madelaine McMasters]

Hi Dev,

This has happened to people before, and is usually the result of a borked settings file somewhere. The solution has been to do a clean install. Here are instructions for doing that...

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

Pay attention to the note discussing preservation of log files, if you want to keep those. If you're running Windows, KarenMichelle Lane has additional notes at the bottom of the page. If you're on a Mac, read my notes there.

Good luck!

[dev08]

hey

thank for your help .. but i want to know that uninstall will delete every thing ,as my avatar process ,contact and other things will be deleted or can be saved ??

 

[Madelaine McMasters]

If you follow the notes on that page about preserving chat logs, the only things you lose are viewer settings (graphics, etc). Your inventory, friends list, linden balance and in-world stuff will be unaffected. If you don't follow the note, your chat logs will be deleted. When you first log-in after a clean install, it will take a little bit of time to rebuild your local texture cache and inventory list, but once that's done, everything will return to normal.

[dev08]

Here i have window 7 home basic so as per Notes ,temp folder does not contain second life folder in it just have Second life 9 setups. i think these setups are updates. but there is separate folder in local second life folder which contain object cache,texture cache and some avatar related files so what should i delete now ?