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Lost my account forever because of billing failure? What to do?


Barry Lapis
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Call them and call NOW.

For delinquent accounts that owe them money they hold the account after 7 days. 30 days after it is held the account is closed. 30 days after that (i.e. about NOW) they purge the account and you entire inventory is deleted... never to be seen again.

So if you want any chance of avoiding that you need to contact billing support by phone as soon as possible. They are the only ones who can help you at this point.

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Call them and call NOW.

For delinquent accounts that owe them money they hold the account after 7 days. 30 days after it is held the account is closed. 30 days after that (i.e. about NOW) they purge the account and you entire inventory is deleted... never to be seen again.

So if you want any chance of avoiding that you need to contact billing support by phone as soon as possible. They are the only ones who can help you at this point.

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