Jump to content
  • 0

Etiquette of thanking LL tech: to say 'thanks' I'd need to re-open case. What's usual?


Prime
You are about to reply to a thread that has been inactive for 2448 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0


Prime wrote:

I'd like to be courteous and thank the LL employee who dealt with the Support Case I submitted (to set for sale to me a parcel adjoining land I owned). But to do so, I'd have to re-open the Case.

I have a feeling that re-opening the Case might not be appreciated--undermining my intent to say "thank you for this."

What have others done in a similar situation? What's the etiquette involved?

 

 

They usually send out evaluations of how the case was handled - just give them good marks if you get one.

  • Like 5
Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0


Prime wrote:

I'd like to be courteous and thank the LL employee who dealt with the Support Case I submitted (to set for sale to me a parcel adjoining land I owned). But to do so, I'd have to re-open the Case.

I have a feeling that re-opening the Case might not be appreciated--undermining my intent to say "thank you for this."

What have others done in a similar situation? What's the etiquette involved?

 

 

They usually send out evaluations of how the case was handled - just give them good marks if you get one.

  • Like 5
Link to post
Share on other sites
You are about to reply to a thread that has been inactive for 2448 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...