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Hacked and now can't see my Profile. How do I fix this?


Zandor Zane
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How do you know you were hacked?  Your profile problem could be a case of a flaky internet connection.  See this link for things to investigate:  http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

Usually, if your account is compromised, the first thing you'll notice is that your password doesn't work.  If your password DOES work...change it!  That way, if your account WAS compromised, you've re-established a level of security.

And, if you really do think someone got access, immediately follow the instructions at this link: http://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017#Section_.5 (What to do if your account has been compromised)

If you mean, you WERE hacked, and now have your account back safe and sound, but have problems seeing your profile, file a support ticket with LL.

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