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MY game keeps crashing every 20mins or so, I have a decent pc GTX 660 8gigs of ram etc a good mobo


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Idk what it is. I'm not sure how do I post my error crashing logs its pretty annoying


ok here are my pc specs




I took a screen shot and put it on img url

I just crashed again idk whats going on? maybe a memory leak maybe?


Heres my crash report


2013-12-28T20:32:27Z WARNING: ll_apr_warn_status: APR: The system cannot find the file specified.  
2013-12-28T20:32:27Z WARNING: LLAPRFile::remove:  Attempting to remove filename: C:\Users\Nick Blake\AppData\Roaming\SecondLife\logs\SecondLife.exec_marker
2013-12-28T20:32:27Z INFO: LLCrashLoggerWindows::init: Loading dialogs
2013-12-28T20:32:27Z INFO: LLCrashLoggerWindows::mainLoop: CrashSubmitBehavior is 1
2013-12-28T20:32:27Z INFO: LLCrashLoggerWindows::mainLoop: Showing crash report submit progress window.
2013-12-28T20:32:27Z INFO: LLCrashLogger::updateApplication: Gathering logs...
2013-12-28T20:32:27Z INFO: LLCrashLogger::gatherFiles: Using log file from debug log C:\Users\Nick Blake\AppData\Roaming\SecondLife\logs\SecondLife.log
2013-12-28T20:32:27Z INFO: LLCrashLogger::gatherFiles: Using settings file from debug log C:\Users\Nick Blake\AppData\Roaming\SecondLife\user_settings\settings.xml
2013-12-28T20:32:27Z INFO: LLCrashLogger::updateApplication: Gathering hardware information. App may appear frozen.
2013-12-28T20:32:27Z INFO: LLDXHardware::getDisplayInfo: CoCreateInstance IID_IDxDiagProvider
2013-12-28T20:32:27Z INFO: LLDXHardware::getDisplayInfo: dx_diag_providerp->Initialize
2013-12-28T20:32:27Z INFO: LLDXHardware::getDisplayInfo: dx_diag_providerp->GetRootContainer
2013-12-28T20:32:27Z INFO: LLDXHardware::getDisplayInfo: dx_diag_rootp->GetChildContainer
2013-12-28T20:32:29Z INFO: LLDXHardware::getDisplayInfo: devices_containerp->GetChildContainer
2013-12-28T20:32:29Z INFO: LLCrashLogger::updateApplication: Encoding files...
2013-12-28T20:32:29Z INFO: LLCrashLogger::updateApplication: Sending reports...
2013-12-28T20:32:29Z INFO: LLCrashLogger::updateApplication: Sending to server, try 1...
2013-12-28T20:32:37Z INFO: WinMain: Crash reporter finished normally.
2013-12-28T20:32:37Z INFO: ll_cleanup_apr: Cleaning up APR


help help, crashes every 20mins or so? Where can I post my logs of what happened? Is there files kept for that each time I crash?


Managed to take a screen shot...



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So we can help your further, please update your question with the following information as follows: Select the Options drop-down menu to the right of your question and select Edit Question.

1) The make and model of your PC or Laptop

2) Your Operating System

3) The make and model of your computer's Graphics Card or Subsystem.

4) The Speed and quality of your ISP.

5) [Optional] A bag of Chocolate for the SL Answers Volunteers

6) The exact text of the messages leading up to your session crash.



OK - That GTX 660 GC is a nice solution for playing in SecondLife. You didn't mention the model PC this is all assembled in so I'll just ask: Is there a 750 watt or better power supply in this PC? IMHO This would be the minimum needed to power the PC + the GC. Additionally you need to have clear air patch to allow proper cooling to occur within the PC case. Lindal's recommendation to monitor your PC's and GC's statuses and temps is important as well. The suggested software should be installed if the PC does not come with a self-diagnosing software utility.

 OK to the issue of the crashing. Have you done everything stated in my Windows 8 & GC standard recommendations below:

1) Identify the Video / Graphics system in your PC and get the most current drivers direct from the Video System manufacturer.

.... http://support.amd.com/us/gpudownload/Pages/index.aspx

.... http://www.nvidia.com/Download/index.aspx?lang=en-us

.... http://www.intel.com/p/en_US/support/detect/graphics

2) Reinstall SL again using the official version from Linden Lab. [be sure to do a clean install]

.... http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

Here is the Windows 8 Manual System File cleanup procedure since it's not in the procedure above.

Windows 8 and windows 8.1

.... 1) Open C:\Users\(PC Login Name)\AppData\Local and delete the contents of the SecondLife folder.
.... 2) Open C:\Users\(PC Login Name)\AppData\Roaming and delete the contents of the SecondLife folder.
.... 3) Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
.... 4) Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

Note: (PC Login Name) is the Windows 8 User Account Login Name

If you can't see the files or folders described above:
.... 1) Using File Explorer navigate to -> Libraries / Computer / ( C: ) / Users /
.... 2) Press the Continue button to get permission to obtain permanent permission edit this directory.
.... 3) From the View drop-down menu option select Options & Change Folder & Search Options
.... 4) Select the View Tab
.... 5) Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
.... 6) Push the Apply Button then the OK button.

3) Login using that Viewer and wait for a complete Login and Inventory rebuild.

4) Afterwards, you may use any viewer you prefer but I recommend a clean install of that viewer as well following their instructions.


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Also check your temperatures, with a utility like CPU-Z and/or GPU-Z.  If it's been a while, open up your computer.  Check to see all the fans are running, and blow out the dust bunnies with a can of compressed air.  Clean any intake filters, if your machine has them.


P.S:  The bag of chocolate is NOT optional.

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