maybe this is a bug but i,m uncertain as to where i should post it

[dom Runner]

since the last update i,ve been unable to edit my profile, it says i,m not signed in when i clearly am

[Carlos Sunbelter]

Try to clear the cache and relog.

[Nalates Urriah]

Clearing the main cache is a last resort step. The current viewers very seldom corrupt the cache. Now a days clearing the cache usually adds to your problems rather than solving them.

I suggest you close the viewer. Then log into the web site using an Intrenet browser and try editing your profile there. Then log out of the web site and close the browser.

Next try editing your profile from the viewer. But, go to an empty/deserted region like Furball then make your try. If you are still getting and error, try installing the viewer over itself. 

You could try clearing the viewer's Webkit cache. It is in C:\Users\[Win_user_ID]\AppData\Roaming\SecondLife\browser_profile\

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When you ask a tech question include information about your computer and viewer. If the viewer will at least show the login screen, get the info from the viewer's Help-About... and paste that into your post with your question. Help->About... provides all the version numbers we need.  To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.

It also helps to know if you are using a laptop or a desktop and a wired or wireless connection.

Without that information all we can do is guess. That means you have to try all our bad guesses and eliminate them one by one. This is easier for all of us, if you give us good information to start with.

[Cerise Sorbet]

Yes, this happens sometimes, the web login info doesn't get handed over from your viewer login properly. There should be a login button or link on the profile page when that happens, go ahead and click that and log in (again). From there, it will typically work normally for the rest of the session.

And yeah, this is a problem that a cache clear won't fix.

Adding ... and now I see that my.secondlife.com seems to be hanging on logins anyway, so you may just have to wait for someone to get out the paperclips and scotch tape and fix the site again.