Cococo Magic Posted September 26, 2013 Share Posted September 26, 2013 Dear Sirs of Linden LabsAfter resolving the Case # 01768518, I can now go into the Control Panel my account (thanks)But I can not enter In World ... I get the following message:"Error on loginAt this time we can not complete the request.For assistance, contact the support department of Second Life through http://secondlife.com/support pageIf you can not change the password, call the number (866) 476-9763 "You would be so kind to help me solve this problem?Thank you very much in advance Link to comment Share on other sites More sharing options...
0 Cococo Magic Posted September 26, 2013 Author Share Posted September 26, 2013 Dear Sirs of Linden LabsAfter resolving the Case # 01768518, I can now go into the Control Panel my account (thanks)But I can not enter In World ... I get the following message:"Error on loginAt this time we can not complete the request.For assistance, contact the support department of Second Life through http://secondlife.com/support pageIf you can not change the password, call the number (866) 476-9763 "You would be so kind to help me solve this problem?Thank you very much in advance Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted September 26, 2013 Share Posted September 26, 2013 "Sirs of Linden Lab" never come to this resident-to-resident Answer service. We're all like you, fellow SL residents. That's a very odd message. I assume that you have followed their instructions and submitted a support ticket or called that free phone number. (Do NOT tell them your password, BTW. They should never ask.) If neither of those seems to help, you may have somehow damaged your installed viewer. If so, download and re-install it. Do it very carefully, though. Here's how >>> http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231 Link to comment Share on other sites More sharing options...
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Cococo Magic
Dear Sirs of Linden Labs
After resolving the Case # 01768518, I can now go into the Control Panel my account (thanks)
But I can not enter In World ... I get the following message:
"Error on login
At this time we can not complete the request.
For assistance, contact the support department of Second Life through http://secondlife.com/support page
If you can not change the password, call the number (866) 476-9763 "
You would be so kind to help me solve this problem?
Thank you very much in advance
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