downloaded firestorm and it crashes evertime i sign on

[Candyland]

downloaded new firestorm and it crashes when i try to open it

[Ariel Vuissent]

Okay. What part of loading does it crash during? Do you recieve an error message? What does it say? What are your system specs?

You don't go into the doctor and just say "I'm sick." You have to give the symptoms and medical history. Same principal here.

You can also try the Firestorm knowledge base and see if anything there helps you.

 

[Dresden Ceriano]

If you haven't done a clean install, then try that first.  Here's how: http://wiki.phoenixviewer.com/fs_clean_reinstall

If that doesn't work, you might find the answer here: http://wiki.phoenixviewer.com/fs_install_crash

Otherwise, join the Firestorm Support group (link) and ask for help there.

...Dres