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How long does it -actually- take for a SLM refund if the order wasn't delivered.


Jeffery Dubratt
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It's not instantaneous, and there were maintenance issues yesterday that may have slowed down things.  If you and the merchant haven't heard by tomorrow -- or earlier, if you are impatient -- file a support ticket to get Linden Lab's attention.  Be sure to cut & paste all of the transaction details from your Order History in Marketplace and include them in your ticket.

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It's not instantaneous, and there were maintenance issues yesterday that may have slowed down things.  If you and the merchant haven't heard by tomorrow -- or earlier, if you are impatient -- file a support ticket to get Linden Lab's attention.  Be sure to cut & paste all of the transaction details from your Order History in Marketplace and include them in your ticket.

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Hello, please see http://status.secondlifegrid.net/2013/03/09/post1899/

This is a current problem with the website and not the fault of the merchant:

 

[uPDATE] Lagging Marketplace Deliveries

[update 4:15 am PST, 9 March 2013] We are still experiencing Marketplace delivery slowdowns by Magic Box. We expect the issue to be resolved within 48 hours. Thank you very much for your patience.

[Posted 11:15 am PST, 8 March 2013] Marketplace deliveries orders being delivered by Magic Box are running slowly this morning.  We’ll have the problem diagnosed and corrected as quickly as possible.

This entry was posted on Saturday, March 9th, 2013 at 4:15 pm and is filed under SLGrid Status. You can follow any responses to this entry through the RSS 2.0 feed.

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