Payment info on file and up to date but still not letting me into payment required sims?

[Emierald]

I've tried relogging and it shows inworld that I have payment info on file, but I still get ban lines on sims that require payment info.  I'm not banned from them, I know that, and it keeps telling me to put in payment information. I updated it jsut today and still the ban lines.

[Rolig Loon]

It may be a simple matter of waiting for a day or two. If you just updated your PIOF today, the servers may not have received the word from the Billing system yet.  Sometimes landowners will automatically block accounts less than 30 days old too, but I see that you have been in SL for almost a year.

[Emierald]

I've waited now 48 hours and still nothing. even though it says inworld that I have payment info on file. I'm confused. I guess I'll keep waiting and see what happens.

[Rolig Loon]

I think it's time to call the billing office and ask >>> 800-294-1067 in the US and Canada. It's free and there's someone there 24/7

[Trinity Humburg]

A temporary error occurred. We apologize for the inconvenience. Please try again in a few minutes.

Please go back to the cashier and try again.

Please contact Second Life Support if you see this error more than once

 

tryed to re-enter payment info 5 times now it will not do it    Trinity Humburg

[Rolig Loon]

So, did you contact Second Life Support, as requested?