can't get sl V3 voice working again

[valerie Inshan]

In case your default settings were accidentally changed:

Go to the advanced menu > debut settings > enable voice chat, togle between true and false, and see if this helps.

See also the KB about voice issues.

http://community.secondlife.com/t5/English-Knowledge-Base/Using-voice-chat/ta-p/700169

Voice debug settings are explained here:

http://wiki.secondlife.com/wiki/Voice

(PS: changing the debug setting EnableVoiceChat worked for another resident having the same issue):

http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_avatar/article-id/11938/

[valerie Inshan]

In case your default settings were accidentally changed:

Go to the advanced menu > debut settings > enable voice chat, togle between true and false, and see if this helps.

See also the KB about voice issues.

http://community.secondlife.com/t5/English-Knowledge-Base/Using-voice-chat/ta-p/700169

Voice debug settings are explained here:

http://wiki.secondlife.com/wiki/Voice

(PS: changing the debug setting EnableVoiceChat worked for another resident having the same issue):

http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_avatar/article-id/11938/

[Shanndarra Fenwitch]

tried all that, & still nothing

[valerie Inshan]

Try a clean full reinstall. This should reset the default settings. Voice is enabled by default.

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

[KarenMichelle Lane]

OK - One other possibility - Did your ISP upgrade your router recently?

They may have inadvertently blocked a number of ports by default!

Obtain the administrative login information and set the default firewall security to the middle setting [this is usually the one that allows all outgoing port traffic and IP reply traffic]

[Shanndarra Fenwitch]

nope! uninstalled every copy on my computer, evn deleted all Temp internet files

[Shanndarra Fenwitch]

let me check on the router, ty

 

[Shanndarra Fenwitch]

ok, so, if it's not the router, where/what else cna i check?, btw, i have checked skype & voice works perfectly there, so I doubt it's a router issue, ubt good idea to eliminate all possibilties

 

[KarenMichelle Lane]

Ok using something easy to set up - Do you have or can you install Skype. The use the Echo Test to see if you have a working Mic / Driver set up on your PC. The echo test sends back your test message and this usually means you have are properly set up. If that fails then you have a basic microphone / Driver / setup issues on your PC.

[Shanndarra Fenwitch]

ty karen, i already made a voice call to a friend on skype & the quality was perfect, i cna hear music/gestures on sl, but not voice

[Shanndarra Fenwitch]

idk if this is related, but now I cna't get my avi fully dressed...

[KarenMichelle Lane]

OK then, When you start SL and are logged in, start up Task Manager [Ctrl-Alt-delete] and look at the running processes. Is SLVoice loaded?

Ok I see you have done that - OK then in Me / Preferences / Sounds & Media /[ Input/output Devices] / Input

Have you tried specifying/selecting the microphone Directly versus using the Default setting?

[Shanndarra Fenwitch]

when i can, it's hit or miss if i can even access it, and still no voice, also, my husband found something that *might* help other avis, but it didn't for me:

 

delete the speak button, then open the toolbar buttons link, then drag down both preferences and speak button

[Shanndarra Fenwitch]

ok, I've flushed my dns (several times), deleted all my temp internet files (several times), evn reset my router, lost count of how many times I've rebooted, I've even gone thru & cleaned up broken registry links & still nothing...frankly, I can't thnk of anything else to do...short of buying a new computer...lol

[Shanndarra Fenwitch]

yeah! it's fixed now, it had to do w/the sim i was logging on to, it's been fixed & sim rebooted

 

From a friend of mine:

Derrick Linden: Aha, there's the problem. So voice in the region -is- working. However, the region is experiencing an issue that is causing people that log directly into this region to not have access to voice. Luckily, I can fix that! Also, in order for your friends and the other users to gain access to voice again, they'll just need to log out and log directly back into a different region for their initial login. I'm going to go ahead and apply the fix for the region, which will require that I restart it. In the meantime, just let everyone know they can correct their voice issues by logging out and logging in to a different region than Sacred Cauldron.

 

so i tp'd to a voice-enabled sim, logged off, relogged, then went back to my home sim & it was active again. TY all for your help. I hope this helps someone else.

[KarenMichelle Lane]

Oh Good Grief!!!!!! Sorry. I thought we asked it you checked Voice by TPing to another region. That was the purpose of someone's suggestion a bit back to head over to Echo Canyon. Welcome back to Voice!

[CrimsonRose36]

I have been having the same exact issue with my account as well. What is going on?