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On the whole My Account recovery page, the "Email no longer active? Click here" link does not work.


Connery Gelbard
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Tried to recover my old accounts, Can't remember the emails I used for them though. Tried the account recovery page, but it just sends an email to the one for that account. So i clicked the "Email no longer active? Click here" link, and it did nothing but circle me right back around to the password recovery page, that sent an email to the email account I don't have anymore.

Can somebody fix this and give me a link to the page I have to, to get back my old accounts?

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If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question or if you can no longer access your e-mail account, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.

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