HELP I did not receive item

[GoldenVelvet]

I ordered a dress form Noya I cannot  get a hold of her it says I received it but  it IS not in my inventory in object no where not in recent never was put there I have purchased off her  and no problems I woul;d like my lindens or get in contact pls help!! ty

[Lindal Kidd]

Merchants are people too, and they can't be on line all the time.  Be patient.  Send the merchant both a politely worded IM and a notecard telling her about the nondelivery.  Include your transaction log data.  Then wait for at least a couple of days for a response.