My login has failed changed my location and put my correct password in plz help

[ghostliquid]

as of above who do I ask if my account is ok as in active n stuff changed my location put in my correct password please help thank u

[MartinRJ Fayray]

Hi,

what is the exact error message you're getting?

[Knowl Paine]

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

 

 

Edit: Use Options to edit your question.

 

Hello ghostliquid,

Review the information in the link above. Try some of the suggested step for login failure. Update here, or at your other question, if you cannot find a solution. In your update, if you do, include the steps you have taken, and any Error Message you may have received.

Creating multiple thread will only confuse matters.

[Rolig Loon]

Your account is obviously active or you wouldn't have been able to log in here. 

To verify your login information, account balace, membership status, and land holdings, visit your dashboard at secondlife.com.

If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.