Welcome to Second Life and Second Life Answers, Raquelmary.
You're not really giving us very much information to go on.
Ensure you have the latest version of Quicktime installed on your computer.
To add more information to this thread, please click on "options" at the top right hand corner of your post and "edit".
*****
Edited to add:
Have you yet been able to log into Second Life? Have you downloaded a viewer yet? If you have not done so, scroll to the bottom of this page and click on Download Second Life.
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Echo Hermit 233
Welcome to Second Life and Second Life Answers, Raquelmary.
You're not really giving us very much information to go on.
Ensure you have the latest version of Quicktime installed on your computer.
To add more information to this thread, please click on "options" at the top right hand corner of your post and "edit".
*****
Edited to add:
Have you yet been able to log into Second Life? Have you downloaded a viewer yet? If you have not done so, scroll to the bottom of this page and click on Download Second Life.
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