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Why can I get an e-mail link to technical support? I pay my yearly fee. I deserve technical support


Mark Coffee
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There is no email link for technical support (actually no email link for any Second Life support services).  You get your support (technical or any other support) by submitting a support ticket.

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-contact-customer-support/ta-p/739385

The only "exception" for support services is billing.  Linden Lab has billing support via telephone 24/7 (you do not need to be premium for billing support via phone).

https://support.secondlife.com/billing-support/

 

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What dialog box?

You have posted a question to a resident-to-resident area.  There are never any Lindens here.  We will be glad to try and help if you can tell us what you are trying to do.  Click on the Options link in the upper right corner of your question and select EDIT to add information. Please do NOT start a new thread.

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