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sleezyscoundrel

SL crashing during startup

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Yes, you've wandered into our resident-to-resident Answers area.  We may not be LL techs, but we have actually been in world and used the viewers for a few years.  That has to count for something.. :smileytongue:

It sounds as if you have somehow borked your user settings files.  Reinstalling the viewer itself won't solve the problem, because those files are in your AppData area, not in the Programs folder with the exe file and the various dll files.  The way to fix it is to do a clean reinstall, which is what the Firestorm folks recommend normally anyway.  Here's how >>> http://wiki.phoenixviewer.com/fs_clean_reinstall

Since you asked, no, you can't expect that by repairing the user settings or Preferences files for one viewer that they will make any difference to others.  Be glad that they don't.  Each viewer packages those settings differently, and adds some that are unique to that viewer.  When you do that clean reinstall, you'll see that there's a set of files in the AppData area labelled Firestorm and another set labelled Phoenix (maybe one for V3 if you have had that installed). 

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Yes, you've wandered into our resident-to-resident Answers area.  We may not be LL techs, but we have actually been in world and used the viewers for a few years.  That has to count for something.. :smileytongue:

It sounds as if you have somehow borked your user settings files.  Reinstalling the viewer itself won't solve the problem, because those files are in your AppData area, not in the Programs folder with the exe file and the various dll files.  The way to fix it is to do a clean reinstall, which is what the Firestorm folks recommend normally anyway.  Here's how >>> http://wiki.phoenixviewer.com/fs_clean_reinstall

Since you asked, no, you can't expect that by repairing the user settings or Preferences files for one viewer that they will make any difference to others.  Be glad that they don't.  Each viewer packages those settings differently, and adds some that are unique to that viewer.  When you do that clean reinstall, you'll see that there's a set of files in the AppData area labelled Firestorm and another set labelled Phoenix (maybe one for V3 if you have had that installed). 

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