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Why did paypal stop working as a billing option


Geek Delcon
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It seems to be working fine for other people.  There was a brief scheduled maintenance on the PayPal connection on September 13, but there hasn't been any notice on the Grid Reports since then. 

Here a couple of PayPal notes to be aware of:

  • Linden Lab does not accept e-check (bank account) payments through PayPal because they cannot be processed quickly enough to match the instant delivery of virtual goods and services.  Therefore, we require that you have a credit card on file with PayPal as a backup payment source.  If you have changed your backup source with PayPal recently, that may be the source of your problem.
  • Be aware of your monthly limits. By default, your monthly spending limit with PayPal is set to USD $250.00. You can easily raise or lower that limit. See Using PayPal for more information.

If neither of those situations seems to fit your case, I suggest calling the Linden Lab billing office for assistance. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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