Second Life cannot be accessed from this computer. Problem of my viewer

[ZatannaZatara]

I have click Singularity but I just have check new Grids and it's log off, How should I do with that

[Echo Hermit]

If you get the message "Second Life cannot be accessed from this computer", it will not make any difference which viewer you try to log in with. 

You need to contact Linden Lab support -

https://support.secondlife.com/create-case/

[Rolig Loon]

Echo is absolutely right.  Here's why ...

This error message may appear as:

• Login failed.
• Second Life cannot be accessed from this computer.

These messages generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

• Documented cases of fraud
• Use of Second Life by a minor
• Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.

[RayRayStormcrowSnowpaw]

I had this exact same problem, and it took a month of e-mailing linden labs every day for them to contact me in world. I could only log on with an old version of a viewer. They told me I was not ban or blocked for any reason, so that's not the only reason why it seems like. Best thing to do is hound them until they try to fix it. Good luck

 

[Revolution Mistwalker]

Hi. I just got hit with this. I thought it was some technical issue or a glitch, too. After reading this here, I am not so sure. I am the only erson using the computer in question, ot the 4 other Second-Life-Capable computers that are on my Wi-Fi home network. The others are doing fine with no infringement, but suddenly my best compute, the massive full tower, with i7 CPU, 12 gigs of ram and the whole deal is suddenly not good enough for SL? I have committed no transgressions of any kind and received no notice, of any kind. So what is it and why.  Sis this a random fecal deposit from the rabid glitch fairy? I have submitted a ticket and we will see. But, it should not have happened in the first place, whatever it is.

[Revolution Mistwalker]

Obviously I can't type worth a damn, especially when I am upset. I am the only person using the 5 computers on my home net; and no, I do not use them all at once.