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Im new to Second life, but having serious problems trying to enter billing information. I


Foughtwolf
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Im using a recently issued US Visa debit card that has enver given me troubles anywhere else. However when I try to add it as my billing information for SL it tells me that I cannot make the payment, but I am not attempting to make a payment. What is going on?

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Here are some common reasons for credit card failure:

  • You entered the credit card number incorrectly.
  • You did not enter the billing address or entered it incorrectly. It should be the same address that appears on your bill.
  • You did not enter the name on the card or entered differently from how it appears on the card.
  • The credit card is not in the list of accepted payment methods (see above)
  • You did not enter the CVV (3 digits on the back, or 4 digits on the front for AmEx) or entered it incorrectly.
  • The card is expired, or the expiration date was entered incorrectly.
  • There are no funds available on the credit card to validate it. We send a US$1.00 authorization to ensure that a credit card is valid. This is not a billing, but the card must have at least US$1.00 available on it to pass validation.
  • Your monthly payment limit is reached, and/or your bank is not authorizing any more transactions.
  • The issuing bank has not pre-approved transactions with Linden Research, Inc. Contact the issuing bank to resolve the problem.
  • If you are outside the US, your card may not be set up for international/overseas transactions (this is very common with Visa Electron).

If none of the above applies, contact your credit card provider to determine the cause.

You may also contact Linden Lab Billing Support.

Please also note that Linden Lab does not accept most debit cards. 

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