when others look orange

[Erin Sleydon]

please tell me how to fix it when other avatars look orange to me  -please

 

[Rolig Loon]

In general, if textures are not loading properly for you it's because your graphics card can't keep up with the number of textures that it is being asked to render.  That might happen for several reasons ...

1. You are on a very busy sim, so LL's servers are working very hard to keep track of where avatars and object are, and they don't have enough free time to send you all the textures around you.
2. Your draw distance is too large, so your graphics card is trying to render many things that are far away instead of paying attention to nearby things.
3. You don't have adequate bandwidth in your Internet connection to handle the amount of information being sent to your viewer.
4. You have adequate bandwidth, but your Maximum Bandwidth setting in Preferences is too low.  It should be about 75% of your connection's measured Download speed (see http://www.speedtest.net/ )
5. Your connection's ping time is too high (> 150ms), so it's taking a long time for data to reach you from LL's servers.

There are other possible reasons too.  You can control some of them, and others you just have to live with unless you can get a new graphics card, a new computer, or better service from your ISP.  See here for a longer discussion >>> http://community.secondlife.com/t5/English-Knowledge-Base/How-to-improve-Viewer-performance/ta-p/1316923

[Dilbert Dilweg]

Try clearing your cache and relog..

[Rolig Loon]

Hmmm... Clearing cache will delete all downloaded textures from your own computer, forcing it to download textures all over again. The immediate result will be that EVERYTHING will look gray or untextured until the downloads are complete.