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Angelena Nightfire

I still can't TP home to Raspberry in Fruit Islands?

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Most of the problems from yesterday seem to have been fixed.  However I checked and Raspberry does seem to be down.  I went to Prune and could not cross into the Raspberry sim nor could I teleport in.   Since these islands appear to be private homestead estates, you need to contact the sim owner or the person you rent from and have them work with LL to get the sim back up.

--Cinn

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Most of the problems from yesterday seem to have been fixed.  However I checked and Raspberry does seem to be down.  I went to Prune and could not cross into the Raspberry sim nor could I teleport in.   Since these islands appear to be private homestead estates, you need to contact the sim owner or the person you rent from and have them work with LL to get the sim back up.

--Cinn

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How to report an offline region

  • "This region is offline."
  • "The simulator is offline."
  • "Region not available."
  • "We've got a sim down!"

No matter how you put it, it's the same thing: sometimes a region will go offline, rendering it inaccessible. The reasons are many and various. The important thing is to report it so that Linden Lab can correct the situation.

32px-KBnote.png Note: Remember to check the Status Blog — Linden Lab might already be aware of the issue, in which case we're working to fix it.

To report a region as offline, submit a support case. Both basic and premium account holders can submit cases for this particular problem:

  1. Under What type of problem are you having?, select Land & Region.
  2. Under Land & Region, select Report an offline Region.
  3. Enter the region's name and any other pertinent information, such as anything unusual observed before the region went offline
  4. Click Submit.

Linden Lab will address the report as soon as possible.

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