my installation for 3d world comes to an end and than suddenly stops,it says problem connection.help

[sarabambamm]

my installation for 3d world comes to an end and than suddenly stops,it says there is a connection problem, but there are none. help pleaseee!! im new here

[valerie Inshan]

Could you please post the EXACT message you are getting Sara? It's hard to be of any help without knowing that. You can either edit your post using "Options" at the top right corner of your question, or click on "Permalink" under a reply.

[PeterCanessa Oh]

Make sure you first download the complete installation file.  Then run that to install the viewer.  Don't install directly from the download webpage.

[Nalates Urriah]

Make sure you know the connection is good. Do an in depth check. See: Troubleshoot Your #SL Connection.

[Innula Zenovka]

In addition to the suggestions above, please make sure your firewall is not preventing the installer from accessing the internet, which it needs to do as part of the installation process.