FairuzaB Posted April 25, 2012 Share Posted April 25, 2012 I added a CC to my billing info but I can't seem to add a billing method. When I click on the plus sign, it does nothing. I really want to go shopping and when I try to buy lindens in world it says " You do not have a payment method set up for buying currency in the viewer"What am i doing wrong? Link to comment Share on other sites More sharing options...
Qie Niangao Posted April 25, 2012 Share Posted April 25, 2012 Your first mistake is buying L$ in the viewer in the first place, instead of through limit orders on the LindeX, but if you can't do one you probably can't do the other, either. So, where is this "plus sign" that does nothing when you click it? When I go to https://secondlife.com/my/account/billing.php there's no plus sign, but maybe you get a different interface. What I see is a Saved Payment Method (my credit card), which is also used in all the Set Payment Method selections below. What do you see? (One general tip: If the account web pages aren't behaving as expected, it's a good idea to clear browser cache and close the browser, then try again. I'm not sure at this point whether it's misbehaving or if you simply haven't saved or set payment methods yet.) Link to comment Share on other sites More sharing options...
Kylie Jaxxon Posted April 25, 2012 Share Posted April 25, 2012 Is your cc info showing as a saved payment method? If so, keep trying at a later time. The system is notorius for working off & on for the last couple of years Link to comment Share on other sites More sharing options...
Kylie Jaxxon Posted April 25, 2012 Share Posted April 25, 2012 Qie...if all your payment options are filled in with whatever you set up, it won't show a plus sign for you, rather the edit option Link to comment Share on other sites More sharing options...
FairuzaB Posted April 25, 2012 Author Share Posted April 25, 2012 I can't buy in the viewer and I can't buy on the dashboard. Under set payment method on the left hand side it says Buying L$ in the viewer & Buying L$ on the web to the left of each of those it has a big plus sign. I see the plus signs when i click on your link as well. i also have my credit card as my saved payment method. I added a credit card last week and I haven't been able to buy lindens since then. I have rebooted, cleared cache and even used another computer. No luck Link to comment Share on other sites More sharing options...
Kylie Jaxxon Posted April 25, 2012 Share Posted April 25, 2012 Just for the heck of it, have you used a different browser? If using IE, try Firefox Link to comment Share on other sites More sharing options...
FairuzaB Posted April 25, 2012 Author Share Posted April 25, 2012 yes it says saved payment method and shows my credit card. I have tried almost daily for a week. Link to comment Share on other sites More sharing options...
Kylie Jaxxon Posted April 25, 2012 Share Posted April 25, 2012 Are you in the US? Call billing support: 800.294.1067 Link to comment Share on other sites More sharing options...
FairuzaB Posted April 25, 2012 Author Share Posted April 25, 2012 No I haven't tried another browser. I will do that, thanks. Link to comment Share on other sites More sharing options...
Kylie Jaxxon Posted April 25, 2012 Share Posted April 25, 2012 FairuzaB wrote: No I haven't tried another browser. I will do that, thanks. If this doesn't work, I would call support for billing...I left the number in a reply above Link to comment Share on other sites More sharing options...
FairuzaB Posted April 25, 2012 Author Share Posted April 25, 2012 Changing browsers worked..thank you so much. Link to comment Share on other sites More sharing options...
Kylie Jaxxon Posted April 25, 2012 Share Posted April 25, 2012 FairuzaB wrote: Changing browsers worked..thank you so much. Yay!!! Have fun shopping :matte-motes-silly: Link to comment Share on other sites More sharing options...
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