Maura Lesse Posted October 17, 2014 Share Posted October 17, 2014 I reactivated an account and my profile is locked. How do I get it unlocked? I submitted a bug report and nothing. Link to comment Share on other sites More sharing options...
0 Lindal Kidd Posted October 17, 2014 Share Posted October 17, 2014 A bug report isn't the right way to go. File a Support Case, using the Help/Support/Create Case/Account Issue function on this website. If you are a Premium member, you may get faster help by using Live Chat. Link to comment Share on other sites More sharing options...
0 sven Homewood Posted October 17, 2014 Share Posted October 17, 2014 You can usually click the lock icon and login then. Sometimes profiles have such an issue and that should fix it. Link to comment Share on other sites More sharing options...
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Maura Lesse
I reactivated an account and my profile is locked. How do I get it unlocked? I submitted a bug report and nothing.
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