How to fix 'DNS cant resolve host name'?

[Victoria Brun]

I've been having issues with this all day long. I haven't been online in a little while and when I tried, it said "DNS cant resolve host name". I updated the viewer I use and it said the same thing.

I had also tried the SecondLife viewer and it said it had something to do with my internet connection? But my internet is working just fine.

My friends were able to log in to my avatar on their computers, also. I also disconnected my internet from the computer. Unplugged the router. Restarted my computer. Shut it down, and turn it back on. Uninstalled, and reinstalled my Firestorm viewer. Went into protocol to make sure that the DNS is automatically working.

If anybody could help me fix this, I would really appreciate it!!

[Rolig Loon]

Your viewer and SL's servers have temporarily lost the ability to talk to each other. Unless there's a problem with the servers (Always check http://status.secondlifegrid.net/ first), it's probably something on your end. So....

(1) Try shutting off your computer, unplugging the router and modem for a couple of minutes, and then plugging them back in and restarting. That simple step may clear up everything

(2) Add Google's free public DNS servers to whatever your ISP assigns you as a default. Here's how >>> https://developers.google.com/speed/public-dns/docs/using  .  If using Google as a DNS dods not work for you then see here for alternate servers, or grab DNS Bench to help you locate one.

(3) If things are STILL messed up, contact your ISP. Maybe they are working on their Internet connections. Mine go down for about 20 minutes once a month or so while they are vacuuming dust out of their servers, or whatever they do.

See more information at http://wiki.phoenixviewer.com/dns_fail