Cannot log into SL on my MAC Book Pro,

[Malik Firelight]

Im on a brand new macbook pro, and no viewer will let me log in, i have done everything uninstall reinstall, clear cache, tried different viewers. it doesnt matter what my specs are since i was able to play it months ago, and now it refuses to even try to log me in, all i get it DESPITE OUR BEST EFFORTS BLAH BLAH BLAH... the loading bar does not even move, it also does the same thing when i dont put in a password, so it really is not trying! i need help now! otherwise i wont be playing SL until i buy a another laptop a year from now

[valerie Inshan]

1. There are rolling restart ongoing on Tuesdays

2. if you are using wireless, beat it; use a reguiar Ethernet Based 100.

Other than that, please give us the EXACT message you get. Many thanks in advancve.

[Rolig Loon]

Check to be sure that you don't have a firewall blocking access to SL >>> http://community.secondlife.com/t5/English-Knowledge-Base/Using-Second-Life-with-a-firewall/ta-p/1304539 .  It's probably a good idea to be sure that your anti-virus routine isn't blocking you either >>> http://wiki.phoenixviewer.com/antivirus_whitelisting

[valerie Inshan]

Hi again, just an afterthought. You say you Mac is brand new. Assuming you are running the latest OS (Lion or Mountain Lion), you have to adjust your security setttings in your preferences, otherwise Lion won't allow SL (or any application other than the ones approved by Apple).You have to tick the box "authorize applications from anywhere".

Sorry, this screenshot is in French but still crystal clear. :smileyhappy:

[JanetCCNNI0316]

I cannot log into SL from my Mac book which is an older version . Can you help please? Thanks