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Account loged in. need a linden technical suport employee


Drackreal
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well it seems senc ei cant log into second life to play the game and only onto here. i asked my friends. and aperantly they say i have been on all day. which i have not. looking into it. now a friend said they had the same problem and asked to have there account loge dout by "suport" woundering how i can get that done myself.

thank you.

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Hello Drackreal and welcome to SL Forums. It is an old bug which is back again and affects many residents. Here is a jira: https://jira.secondlife.com/browse/VWR-28209 You can vote there, watch, add your comment and follow the suggestion of Alexa Linden:

Alexa Linden added a comment - 27/Jan/12 10:36 AM

For avatar which are stuck "ghosting" in Second Life, thus preventing logging back in, you will need to file a Support Ticket so they can unstick the your individual account.

So submit a ticket under account issues --> second life web login issues and wait for a reply. If you are a premium is preferable to use LiveChat. You find the option on the right. Good luck.

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Reposted from another thread on the same topic. Success rate seems to be 100%:

 

I had the same problem the other day. I tried all the non support ticket suggestions and nothing worked until I followed this advice: Avatar Ghost Exorcism

http://virtualoutworlding.blogspot.com/2010/09/ghosted-avatar-and-exorcism.html


2.
  
Logon as usual.  You will probably get the usual message.  But, according to the information in the blogs, the ghosted avatars go off-line for a minute every 14 minutes.  During that time you can log on.  So if you keep trying to log on, you should succeed within 14 minutes. 

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