Linden purchase does not go through. What's wrong with my account?

[PhillipMagnus]

All of my Linden purchases today (July 28, 2015) have been declined. My credit card is current. I can buy things, and folks can pay me Lindens, but I am unable to buy them.  I use  Firestorm 4.7.1 (45325).

 

Addendum: I removed my credit card and re-entered it. That appears to have fixed things. Some link got lost during all the maintenance, I guess.

 

[Amethyst Jetaime]

We are only volunteer residents here no Lindens read this. We have no access to your account records. You should contact billing to answer your questions.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277
The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

If you cannot use one of these phone numbers contact Live Chat if you are a premium member or file a support ticket

[Sue Mistwalker]

Hi Phillip. I am having the same problem but unlike you, I cant solve mine. For 2 days now I've tried removing and then re-entering my paypal account several times, then I tried another paypal account and the payment was declined again so i linked my bank account and that was also declined. I did call the customer helpline and they said someone would get in touch by email but i've heard nothing yet and i'm getting worried about my land and my horses as I cant find a way to pay for lindens. Any help from anyone would be much appreciated.

 

Thanks

Sue

[Lindal Kidd]

Sue, if you back your PayPal account with a bank account, you must ALSO have enough money in the PayPal account to pay your bills with LL. They will not wait for money to transfer from your bank, to PayPal, to Linden Lab.