Moon Metty

Hi Amanda, Around 10 months ago we met here on this blog, in a thread called "Why all the freaking whining?". You went around the blogs with Q Linden to ensure everyone you were listening. Here we are again, you saying "We are listening", and residents experiencing a sense of mass-induced deja vu. Consider this: You can listen to a radio, you could even talk to a radio, but you can't communicate with a radio. Communication needs a constant back and forth, to make sure everyone understands eachother as much as possible. So maybe, instead of listening, you could put more effort into echoing what you think you are hearing? Without going in too much detail, let me give you two examples from the jira. 1) Compare https://jira.secondlife.com/browse/STORM-560?focusedCommentId=180290&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-180290 to https://jira.secondlife.com/browse/STORM-560?focusedCommentId=221625&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-221625 In this case residents were outside, bashing large hammers on the concrete wall, while Lindens were sitting inside wondering if there might be a poltergeist. Eventually Andrew ProductEngine spent 1 day and 6 hours to get it fixed, but dear oh dear, how painful was it to get there? 2) Now have a look at this jira: https://jira.secondlife.com/browse/SVC-6724 Does Maestro go on the blogs to say he is listening? No! He just does his job with enthousiasm. People are grateful, and the results are there. ======= I'll join most others in saying: -The wikipage on the rules of conduct would fit well in an old-style North Siberian prisoncamp. The entire text can be replaced with "Common sense & TeamSpirit", plus a reference to the ToS. -You already lack the time to monitor and moderate the existing channels, why would you want to add twitter and facebook? -Jira-voting has never worked well, while the number of jira-watchers gives some indication of priority, true. But if you tell people to watch (and take away voting) we'll be back to square one in no time, only this time with a messed up watching-system.

Viewer 2 was explicitly launched with the ultimate option: "If you don't like it, you can use a third party viewer." This concept worked, until Philip announced the viewer should be popular. The viewer is currently so unpopular, because it lacks basic functionality, like chatbar focus. Now we have Project Snowstorm, to involve residents in the process of improving the viewer, that's great! ======= You have to break some eggs to make an omelette. Let's use the eggs for making omelettes, and not as a facial mask. Let's not waste precious office hour time by bickering about trivial things like "too many options are bad". At the meeting, Oz said that chatbar focus will be figured out in the next sprint, with a minimum amount of options. Now that's productive! Just next time, say so as soon as the topic comes up.