Reference "We need your help to test the SL Web Viewer!".
What is the point of asking SL residents for help? Residents have helped in the past and LL have totally ignored the suggestions from its supportive residents.
It is time that the staff at Linden Lab got off its collective rear end and started showing a true commitment to the residents of SecondLife, it is time that the executive management of Linden Lab stopped treating its residents like chattels, to be used and abused as the Lab sees fit. It is time that the Lab stopped wasting money in its attempt to create a sellable product and listen to its residents.
You want our help to test, then at least have the courtesy to create a world leading environment that all its users can use, an environment that is constantly stable, an environment where servers are reliable, an environment where you conduct proper testing before you push out new services, if you want to know what proper testing is, it is testing to break, then design it so it wont break.
Stop wasting money on hairy fairy developments, give the residents, ALL residents, a product that they can use.
And for goodness sake get back committed staff, not off-shore contractors who promise heaps, and deliver sub-standard support.
If you can achieve that, then maybe you might find that the hardcore users of SL might be willing to assist you in creating a world standard virtual world that can hold its head high and say, we proved it, we did and we are the best.