hello Neural Blankes ,
how terrible. If I read this, I can indeed be glad that I have received that mail.
But it is what you say, time ticking. Phone call is not a good option for me, because my
English is really bad on the phone and I also understand only half of it. (I use the
translator for writing). I have received a confirmation that the support team has received
my documents, that gives hope. But the whole course of things is disturbing for me.
it is about such small amounts (maybe 350 $ in 2018), and I do not understand that a member,
with a premium account and almost 12 years of membership, is being threatened with blockade
without warning. It will have to do with it, that, as you say, the whole procedure was spent
on another company. And I also understand that the support staff has more to do than just
processing ONE ticket, but I'm only dealing with that ONE question. I hope for you and me
and maybe a few others, that LL carefully handles this and that the problem will be resolved quickly.