Improve? Really? Customer Support has never been this bad. I've been a Premium resident and land owner for years. One of my groups was disbanded and we got locked out of our group land, I quickly submitted a ticket to have that reinstated. That was 7 weeks ago and the ticket still shows as NEW!
Everytime I contact Live Help (LOL!), all they tell me is "Wait for the ticket to be processed." Useless.
At this point I'm seriously considering selling all our left land and move on to other grids. So ANY improvement HAS to be good.
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Making Strides to Improve our Customer Support Services
in Inworld
A group blog by Secondlife in General
Posted
Improve? Really? Customer Support has never been this bad. I've been a Premium resident and land owner for years. One of my groups was disbanded and we got locked out of our group land, I quickly submitted a ticket to have that reinstated. That was 7 weeks ago and the ticket still shows as NEW!
Everytime I contact Live Help (LOL!), all they tell me is "Wait for the ticket to be processed." Useless.
At this point I'm seriously considering selling all our left land and move on to other grids. So ANY improvement HAS to be good.