[Linden Lab's New CEO]

Mr. Humble, welcome to SL.

I think there are some very good suggestions made in these comments to give you direction, and a lot of healthy and unhealthy skepticism.  It's clear to see that improvement is needed.  That's probably why you're here!

I personally like the idea someone suggested for you to connect with residents every day in some way, where you get direct feedback.  If you do this, I think you'll get a good sense over the next year of the resident experience.

 

Isa

[Linden Lab's New CEO]

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