Jump to content

Clever Ghost

Resident
  • Posts

    621
  • Joined

  • Last visited

Blog Comments posted by Clever Ghost

  1. @ Winter

    The true name should be the one stated in the offlines (as far as I know), so that shouldn't be a problem.

    Answering through offlines first is also a good idea, even though that would require both of us being in the same time zone most of the time.

    I will just change my test alts settings to each of the given privacy option and then see what's possible or not. I'm not sure if it changes instantly so I'd better check the results tomorrow.

  2. @ Winter

    After having sent a 5k refund to the creator of a notecard instead of the person who had actually sent it (and who purchased the same copyable item twice) I always make sure to contact the sender by matching each notecard with my offlines first ;-)

    I usually have a lot of capped IMs each day, and while not all of them go to my email I still get most. So usually I copy the sender's name from the offline and then paste it in world to bring up their profile so I can send an IM / answer. If I have to spend half an hour to even find a customer first without any other way of quickly contacting them then I'll have to introduce a notecard only policy unfortunately.

  3. "Friends" means that only your Second Life friends can see the information on the web and inworld."

    Maybe I don't quite understand this one - does it mean if someone chooses this setting it will be impossible to search for them at all? How would I be able to contact a customer who had sent me a notecard (or whose IMs don't show in the IM panel because the were capped) this way? How would I be able to redeliver items due to a failed delivery?

  4. 
    

    B00tsy.Compton wrote:


    It is also not clear to me if the word filtering software is just checking the keywords/title/features or also the entire description. Could not find anything about that in the listing guidelines.

    It seems to be description as well. I had one item that was set to adult by the filter software because I pointed out in my description that the item does not have any xxx animations (after having received a bad review because a customer obviously expected xxx animations even though it had been clear from the original description that it did not, but I had still added it afterwards). This was an item that I hadn't fixed after the migration from Xstreet, so it was an item with no keywords, features or related items at all and the only instance of xxx was in the listing's description.

    I couldn't set the item back to general before I had deleted the "does NOT come with xxx animations" from the description.

  5. 
    

    Loving Clarity wrote:


    The issue is that we, the merchants now have to go in and REMOVE any of those keywords (which LL has not posted yet) that might cause this effect.  So for those with 1000 listings and all pertaining to Gor, even if HALF of them aren't mature or adult items that's 500 items to manually change keywords on within ONE WEEK.

     

    Sorry but I find that just plain inconsiderate on LL's part.  Especially since we all just had to go through listing keywords again during migration back in Oct.

    Oh, I absolutely agree with you on this one - I have close to 1000 Marketplace listings myself with my business account and haven't even managed to finish the mess the initial migration from Xstreet did to my listings, actually I haven't even managed to fix half of my listings after months and I have spent weeks working on them already. Copy/paste unfortunately doesn't work for my items, so I have to do each one separately. It's pretty clear that they have no idea how time consuming all this fixing can be.

    One week is indeed a total joke for those affected, even for those who can dedicate all of their time to this task as it can take hours to even find the one word that has to go. And what about those who are on holiday right now or away for other reasons? Those that have other deadlines to meet?  And those who don't even know about the change because they are not among the few who actually received the email and stumbled across this coincidently by browsing the forums?

    There should be a minimum of 3 months, you can't announce such a major change "last minute". The Marketplace issue should have been taken into consideration and planned ahead long BEFORE the actual merger.

  6. I think people will get used to searching for medieval again really quickly. When I started SL a few years ago the kind of items you mentioned in your post (kitchen, couch...) would have been tagged mostly medieval instead of gor /gorean. While not my lifestyle I wouldn't consider it particularly naughty and I wouldn't have put it on the bad word list myself (in addition to never having merged both grids), but since there's a very good and proper "replacement" keyword available I don't really think that there will be lots of lost sales because I'd assume that all merchants will adjust their listings accordingly. For the "naughtier" aspects of the gorean lifestyle there will be the mature setting and people will quickly learn which of the two keywords they have to search for in order to find what they are looking for ;-)

  7. 
    

    Brooke Linden wrote:

     

     


    • For  those who didn’t receive the email, please make sure you check your  spam folders. I did a quick check and your names were on the list we  submitted to send.

    I haven't received the email either with my business avatar even though I don't have any spam filters enabled for my SL related email address.

    I don't know if this has been brought up yet, but I was wondering what's going to happen to "related items"? Will related mature / adult items be allowed in general listings? Or will they be blocked from sight? Will a related mature / adult item in a general listing make the general listing mature / adult as well?

  8. I'd print the HTML page and see if there's still something in it that could qualify as adult.

    Have you made sure it's in the right category (in one that isn't set to adult by default)? The name of the boxed item?

    Oh, and totally unrelated, but in order to avoid flagging or other issues I'd remove the celebrity names from the listings / keywords, there's a paragraph about it in the listing guidelines which says it's not allowed.

  9. I found an item that was set to adult among my items which I had missed when first looking at my listings.

    At first I couldn't change it back to general, but then I found the reason - it's an item with a few cuddle poses and I made it clear in my description that it doesn't come with xxx poses, just so people won't expect something else. After having removed xxx from my description I could change it back to general.

    So it seems that not only keywords and titles are being taken into consideration but descriptions as well.

  10. I've just picked the two examples from the last post I had read before my reply, this applies to many, many, many other keywords as well. At first I thought we were given too few keywords / characters to work with, but I find results to be utterly frustrating in many cases (unlike back on Xstreet where I could always quickly find what I was looking for) - too many merchants use every available character just because there still are a few left, no matter if it's really related to the item or not.

    This is especially a problem for those who sell items that depend on these keywords because there's no other way to describe them differently (like the Christmas tree or skin example above), results are cluttered with so many unrelated results that it's not really fun to shop for these kind of items unless you spend a lot of extra time to refine search. Like I said, there's hardly an item that you couldn't associate to one of the "popular" keywords if you just use a bit of imagination, but this serves nobody in the long run.

    For customers this can only lead to a very frustrating shopping experience. I always try to be very considerate with my own keywords, but when I see how other people list their items I might as well stop fixing my items by adding keywords for each item separately and just copy/paste one general set of keywords to all the remaining listings I still have to fix.

    My own Marketplace "shopping volume" has decreased by about 90% compared to what I spent back on Xstreet because of the unsatisfactory results I tend to get.

    Anyway, I didn't mean to derail this thread but this maturity change might in fact solve some of the keyword related problems because people have to pay more attention to them now, making some choices.

  11. 
    

    Ji Yheng wrote:.

    So now things like a barrel stove and vegetable stand are unsafe for teenagers to purchase.

    I am furious -- as merchants we are expected to weigh now whether to market to Goreans or to teenagers?

    Wouldn't someone looking for a barrel stove more likely search for barrel stove? Someone looking for a vegetable stand search for vegetable stand?

    I think the "too creative use of keywords" is part of the problem with results that don't necessarily make sense to a shopper, I pretty much gave up shopping on the Marketplace because of this.

    There's hardly any kind of item that you couldn't "link" to a certain keyword with creative explanations ("this skin will look fabulous when standing next to an Easter bunny" (so let's add Easter bunny as keyword), "these shoes will look fabulous under your Christmas tree" (so let's add Christmas tree as keyword), "this shirt will flatter any high quality skin" (so let's add skin to keywords), "this beach hut will even look better with furniture" (so let's add furniture as keyword)....... Unfortunately many merchants do just that, not realizing that it will harm their business in the end. This change might actually help with unrelated results to some extent because merchants have to chose more wisely.

    Regarding your two examples - both of the items you have mentioned are not specific Gor items, they can be used for pretty much every kind of SL lifestyle. As a shopper I'd prefer to get results that are specifically Gor if I searched for that term and not hundreds of items in between that can be used for pretty much everything else as well.

    Apart from that all of my Marketplace items show "general", it seems like nothing has changed for me Marketplace wise. Inworld is a different matter with my mature land that I had bought in good faith years ago when it was perfectly ok to have a PG store on mature land...

×
×
  • Create New...