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Abigail Merlin

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Posts posted by Abigail Merlin


  1. Oskar Linden wrote:


    Abigail Merlin wrote:

    does the current roll effect some main channel regions? my region safe kitten has been inaccessable as of aprox 7 am pdt.

    livechat (christy) confirmed it effected several main channel regions at the same time but not with the same errors or effects.

    christy did not know what the cause was or why it is taking so long to recover and just told me to wait.

    Anyone got any more info?

    It should be unrelated. Is it still inaccessible?

    __Oskar

    it was fixed after about 3 hours and several restarts not sure if it was a bug or some random state corruption

  2. does the current roll effect some main channel regions? my region safe kitten has been inaccessable as of aprox 7 am pdt.

    livechat (christy) confirmed it effected several main channel regions at the same time but not with the same errors or effects.

    christy did not know what the cause was or why it is taking so long to recover and just told me to wait.

    Anyone got any more info?

  3. A change on the other side of the sim can change the rounding of terrain hight, this is because terrain hight is made up of 2 numbers, a 256 step hieght number and a 0 to 256 multiplier that effects a 4 by 4 area and these mulipliers in turn get avveraged too.

    in theory you could have 65536 steps between the center of the sim and the edges but it would look ugly and never the same twice, one step would be about 0.008 m if the land is no higher then 2 meter (18 meter under sea) and 2 meter if using the max land hight of 510 meter.

    If you use the inworld tools the max landhight would be 255 meter not counting the terraform limits when you are on mainland.

  4. ok I have to thank BradleyH Scout for personaly digging into my problem both for my tickets as the live chat, he actualy just fixed the problem as I logged into the live chat, makes me wonder if Scouts are assigned serries of accounts so you always get the same person or maybe I just got lucky.

    Anyway he was very polite and profesional and even let me know what the root of the problem was, in this case it was the cronjob that syncronises accounts after the administrative hold was resolved.

    so congierce support is still working, maybe not as fast anymore as in the past when a linden would show on your land within a few hours after filing a ticket.

    

  5. ok finally am able to log into forums and support claims the account is active and should be able to log in after changing the password, did that twice and still no luck logging into the viewer and still get the message that there is a problem with the account and should contact support.

    The account is no longer visible in groups like it is banned but it is not banned, just on administrative hold, anyone got any other ideas to speed it up until I can try live chat? Everyday I can not get on is costing me money because I can not respond to problems my renters have, even IM to email is not working right now.

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