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Paula001 Goldschein

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Posts posted by Paula001 Goldschein

    merchant = tough customer?

    in Merchants

    Posted

    are merchants harder to please as customers?

    when being on the customer side of a sale in sl and things go wrong, i expect the same standard of customer service that i provide myself as a merchant.

    i quit stores easily, a simple non-reply can do it, a lack of goodwill as well.  they could launch the neatest of things, i would not buy from them again.

    when it comes to rl, i am a tough customer too, close employed people around me do not understand my nitpicking attitude, the self-employed crowd, which is mostly family though does.

    how about you? sl, rl .. i would love to hear more opinions

     

    edited: don't want it to sound all bad - the other part of being a tough customer is that i get extremely hooked on certain merchants/creators once i feel being in good hands

     

    Market Place -- Changes in Sales

    in Merchants

    Posted

    the only thing i can contribute is that i have a strong feeling that the 'age' of a listing is a very big deal. from my experience the older the listing is, the better it 'sticks' in search after being purchased.

    i thought i would let you know what i have experienced since you said you noticed that your older items sell better.

    Refund Money for a claim?

    in Merchants

    Posted

    since your customer 'threatened' to report you, i picture the customer didn't adress  you in a nice, polite way from the start? if that is the case screw refunds or a redelivery.
    if he would have been nice from the beginning, a refund or store credit would have been in order to keep sl fun for everyone. it wouldn't have been like you have lost anything. although, easy talk for me since i don't sell any full perm items.


    further i don't agree with llyra (exception!), personally i don't like the no refunds  comment. to me it sounds like you cannot talk to the merchant about issues in general and it makes me feel unwelcome right away.

    you could update the marketplace listing as someone pointed out, adding that the scripts do not work by themselves. it may cost you a sale or some but i believe in honest listings, sometimes customers show you a point of view you haven't even thought about. always try to avoid to get in the same situation a second time.

    edited: as icade pointed out

    MP Down??

    in Merchants

    Posted

    it will probably sort itself out, either they push the payments through or they refund the customers .. even if they already received the items.

    i don't think they will just keep the money, they never did.. that i know of anyway..

    sc.ew the sales from yesterday, i am thankful for sl to be even still online and working as good or bad as it does! the day it all comes to an end, that is the day i will cry, but not before..

     

    so now, time to move on, we have work to do! :)

     

    (sorry josh i replied to your post randomly, since it was the last one)

    Avatar zurücksetzten?

    in Deutsches Forum

    Posted

    Bin mir zwar nicht ganz sicher, was genau du jetzt meinst.. aber

    am besten immer ne Kopie ziehen bevor man anfängt an der shape rumzubasteln :/

    Oder die shape nochmal kaufen..

    Verschiedene skins bringen dir die Proportionen von der veränderten shape nicht zurück.

    Improve Marketplace search functions!!

    in Merchants

    Posted

    Hi Mira :)

    I am kinda responsible for the pillow pile one ..

    house is a keyword in the listing .. like cuz it's an indoor piece of furniture.

    Also the other top results you have mentioned make perfect sense to me .. the shoes, well it's the merchants name or store name - the kitty outfits are probably aiming towards house music with the 'house' in keywords

     

    I didn't look in the hat search..

     

    Edited: kinda like your *home* keyword in your Lap dance sofa :P

    Time for Some Luvin

    in Merchants

    Posted

    I would like to know why LL has such a fascination on promoting Vampires.  Anyone outside SL on all the LL paid promotions on external website banners would think SL is a site dedicated for Vampires!

    It's horrible! Why are they so hung up on that (still) ?? The ads are such low quality too (IMO)..

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