Since 09/09 I requested a change im my method of payment from PayPal to a virtual credit card. I inserted the new number and Tilia didn´t accept this change.
Until this moment my request remains unresolved and I don´t know why, despite I´m trying to keep in contact with Tilia.
However, 09/27 and 09/30 there was two attempts to charge my credit cards on behalf of Second Life. The first attempt contains the final number of my virtual card, the same one I sent Tilia to replace my payment via PayPal. Only them have this number, no one else. This is a new credit card I made for only my expenses in SL.
The second attempt below was today at 00:09 after I tryed to attach my oldest credit card, the same I used a long time ago for my payments at Linden Lab before my choice for PayPal in 2013.
Of course, since I started having problems with Tilia, I did not authorize the bank to pay any Second Life charges. To do this, they must to regularize my situation in my Dashboard <Billing Information>. While there isn´t solution to my problem, I cannot authorize my bank to accept any Second Life charges.
I think it is having a big problem of communication between me and them. I am trying to make contact, but I do not see a greater effort on their side. In other times, a ticket would have been sufficient to clarify reciprocal doubts. It is the first time in more than 13 years as a SL resident that I am having a serious problem with Linden Lab. One problem that I do not know the reasons and motivations.
I still believe that it is a great misunderstanding. So I ask here how can I do?
Thanks in advance.