I have just flagged an unfavorable review on one of my items. I am selling a mesh gown, complete with hair jewellry and ear cuffs, as an added extra I put in a pair of system gloves that I thought looked good with it. I clearly state twice in the description that the gloves are system, not mesh, and no appliers were available. The one star review said the customer was disappointed that i had forgotten to put in the appliers, ummm no, you, the customer, forgot to read the description. So unfair to get a bad review on an excellent product that I worked hard on. If a customer gave a bad review for a good reason, I would do everything to put it right or remove the item and refund the customer. grrr sorry for the rant but I am angry.