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Norsk Himmel

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Posts posted by Norsk Himmel

    CasperTech Acquisition Discussion

    in General Discussion Forum

    Posted

    5 minutes ago, Prokofy Neva said:

    So yes, LL has a vested interest in collecting the tax from a $3000 house for ever more, on the MP or inworld from a vendor, because the person who called out the bad manufacturing is silenced and PS now can't buy any products or even re-deliver it if the merchant finally decides to fix their convexed monster. 

    When the Lindens take over a resident business, there are consequences, and not always beneficial ones for the public. They might make it work at scale, or work better, but then, their capacity to do wrong is also increased. The Lindens might decide that a form of punishment for any offense, or for "any reason or no reason" is to add to purchase bans.

    I have zero idea what that has to do with the issue.

    Merchants have, and should have, the right to ban anyone they choose.

    Don't want to be banned? Don't push a merchant to that point. Because it is generally a last resort. 

    CasperTech Acquisition Discussion

    in General Discussion Forum

    Posted

    4 minutes ago, Prokofy Neva said:

    It's not legitimate to bar people from purchases in a free economy. The ability for "tests" to replicate throughout the market is something I've highlighted here.

    It is totally legitimate for merchants to ban whomever they choose, for whatever reason. 

    Much like customers can choose where to shop, merchants can choose who they do not want to sell to.

    Why it was also brought in on MP by LL.

     

    CasperTech Acquisition Discussion

    in General Discussion Forum

    Posted

    4 hours ago, Prokofy Neva said:

    ) The Lindens should consider removing the function that enables a merchant to block another resident from making purchases from them

    No they shouldn't. 

    Much like RL, a store can refuse certain people who have given them reason(s) to ban them. 

    MP eventually brought in the option as well (although it would be better to have a list, as opposed to working from your blocked list, IMHO).

     

    Stores will only ban folk (and lose any potential income from them) for their own very good reason(s).

    Be it harassment, griefing, or any other multitude of "bad interactions" they have had.

    CasperTech Acquisition Discussion

    in General Discussion Forum

    Posted

    7 hours ago, Qinelenlea Watanabe said:

    First major change I noticed...I no longer receive email notifications on sales.....

    That is nothing to do with CasperVend.

    CasperVend does not use email at all.

    The email notifications are the object IM if you are offline, and have set up offline -> email forwarding,  which is a setting on your Second Life account page

    • Like 4

    CasperTech Acquisition Discussion

    in General Discussion Forum

    Posted

    1 hour ago, Teresa Firelight said:

    However, I do have to commend Casper and LL for pre-announcing to the Casper customer base that this sale was happening. If we read our notices or read the support group chat, we knew a day or two before the public announcement. I feel that part of it was handled very professionally. 

    There was no "pre-announcement" from either party.
    Not in group chat or group notices. It was announced by LL and Casper within minutes of each other.

    • Like 2
    • Thanks 1

    Un ban people from the Casper help group

    in General Discussion Forum

    Posted

    1 hour ago, Studcrusher said:

     

    When updates or important critical notifications are sent out the unbanned members receive no such message.  When we are banned we are also taken off the customer courtesy notification list as well?

    False. The same group notices sent in the regular group, are also sent in the open join CasperTech Announcements group.

    CasperTech Acquisition Discussion

    in General Discussion Forum

    Posted

    9 minutes ago, Cornelius Collazo said:

    I'm curious about the wording of the announcement...

    Did Linden Labs / Linden Research acquire CasperTech... or just a portion of CasperTech?

    I ask because the announcement says "the Second Life portion of CasperTech is being acquired by Linden Research, Inc" (emphasis added).

    CasperTech is a fully-fleged company both within, and ouside of SL. LL bought the SL part.

    • Like 2
    • Thanks 2

    CasperTech Acquisition Discussion

    in General Discussion Forum

    Posted

    6 minutes ago, Kitsune Shan said:


    Now, if we need support with our vendor system, would we need to contact LL directly through ticket support or there will be people directly in charge of the vendor system support?

    Initially all remains the same, including support. Eventually Linden will also help with support and we'll figure out what that looks like in the future

    Norsk
    CasperTech Support

    • Like 1
    • Thanks 7

    Anonymous reviews on MP?

    in Merchants

    Posted · Edited by Norsk Himmel

    Also, comments have the names removed, except for the merchant.

    This is going to be a ruddy nightmare for merchants. Especially as there is apparently no time limit on posting a review after purchase.

     

    To be honest, be best to just get rid of reviews altogether if this is current route. 95% of reviews fall into either

     

    5 stars - "love it" / "awesome" etc - and nothing else
    1 star - slagging of the merchant / not reading the instructions and complaining it doesn't work

    • Like 6
    • Thanks 1

    Offline IM email noticfication doesn't work anymore?

    in General Second Life Tech Discussion

    Posted

    40 minutes ago, Solar Legion said:

    Except .... it does.

    Not all users would have had messages being sent to their e-mail during the time the Outage occurred nor did the outage appear to affect all Google service users (one of my GMail addresses got e-mail from several sources just fine during that time and none of the other services I use showed any sign of being affected).

    This does not cover anyone who had a non-Google address.

    Remember that Outages and the like do not affect every user, equally. Such cases are usually treated/marked as an entire system failure.

    I tested avatars using the same email at the same time - sending them IMs while offline from a third account. 1 received the offline to email, 1 did not, to the same email address.

    Don't get me wrong, I am glad they seem to be arriving fine now, but I do not believe the reasoning given. Too many flaws, IMHO

    Offline IM email noticfication doesn't work anymore?

    in General Second Life Tech Discussion

    Posted · Edited by Norsk Himmel

    35 minutes ago, Cindy Evanier said:

    Explanation

     

    That doesn't explain why other avatars using the same addresses were receiving fine. If the destination address was reporting as "failed to deliver" that would apply to those avatars as well, surely.

    And then swapping the addresses for the 2 affected avatars resolved the issue, then they died again when swapping back.

    Offline IM email noticfication doesn't work anymore?

    in General Second Life Tech Discussion

    Posted

    1 minute ago, Solar Legion said:

    That makes me wonder which end the problem really is on. Yes, it is a bit more likely to be on LL's end (since it does not appear to only be affecting a singular service) I do still wonder what the actual cause is.

    For reference, the email on said bank alt is a GMail address.

    I have other avatars using the same gmail addresses - and no issue. Just two affected avatars.

    I am guessing more because I had to re-verify when I switched, but not when I swapped BACK there's something bugged in LL's stuff somewhere.

    Forum alerts, Jira alerts - all ok, using the same gmail account and original one linked to this avatar. It is JUST offline stuff & MP notifications as I can see.

    Offline IM email noticfication doesn't work anymore?

    in General Second Life Tech Discussion

    Posted · Edited by Norsk Himmel

    1 hour ago, MeshPromo said:

    Same for my one of non premium account. I just started another thread without seen this first. It is not spam or settings issue. it is some server issue. May be the server is too busy due to lot traffic, so LL cut the notification side for non premium members. Anyway I sent a ticket but there is no specific topic to complain about this.

    It's actually both my Premium accounts affected. The non-Premium, that deliver to the same addresses - all fine.

    I swapped emails on both (so Himmel's mails go to Freya's mail and vice versa), and all ok. Swapping back - dead again. So it is absolutely something with SL just not sending them. 

    I had to (re)verify the address when I swapped. Swapping back, I did not. I am guessing because previously verified(?)

    Offline IM email noticfication doesn't work anymore?

    in General Second Life Tech Discussion

    Posted

    2 minutes ago, RowanMinx said:

    Here is the response from the support ticket.  I didn't  try a different account as I was already using yahoo but you could  try.

    Thank you for contacting support, and for your patience. For troubleshooting purposes can you check your spam or trash folder to see if the messages are being flagged and routed there? If they are not present in those folders, you can try changing the domain to another like Gmail or Yahoo for testing purposes. Let me know how the steps go!
     

    mine are 2 different emails, and other avatars using the SAME email addresses are receiving fine. And nope, not in spam or Junk or trash

    Offline IM email noticfication doesn't work anymore?

    in General Second Life Tech Discussion

    Posted

    3 hours ago, aurorayok2006 said:

    i have offline IM noticfication on , both in my account setting and firestorm setting

    but i started to don't get any offline im in my email at all that's worried me since i gotta contact people and my IM usually capped offline and i won't know i have messages in if my offline IM doesn't work anymore.. 😥

    Same on two avatars. No offline IMs or Group notices to email. Toggled off and on again, both on the webpage and inworld prefs.
    Also not getting MP sales emails (nothing to do with offline IM -> email).
    Other alts are fine, even using the same email addresses.

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