StephanieBell

In my case I have now had a chance to chat with the person who apparently bought the gacha items from my marketplace. S/he tells me that their account was hacked and overnight the hacker has proceeded to buy over $130,000L of items as "gifts" from a variety of marketplace merchants. This was from just this one account: the problem might be more widespread than this. How can we, as a market-based community and economy, be expected to just absorb such losses? This is SERIOUS and potentially affects all Marketplace vendors but is potentially catastrophic for those selling NO COPY items. As Molly suggests the fairest response by LL would be to return the money, try to trace and recover the items and if so return them and reclaim the funds. Otherwise they are penalizing those who have legally obtained $L and portrays Marketplace lacking security and integrity. I am unsure if individual items have a identity number but if so there could be some sort of way to list, track, report or check against stolen items? A safeguard might be to not allow NO COPY items to be gifted thus making it easier to identify and track in the future, or allow venders to make a choice if their item is giftable. As NO COPY are usually transferable, gifts can be sent by the purchaser directly to its intended recipient. Any other ideas on how we might protect ourselves? If this has happened to you please report asap to LL: https://lindenlab.freshdesk.com/support/tickets/new keywords: lindens reclaimed, stolen gacha, linden dollar assessment, scam, marketplace resellers, gacha, gatcha, paypal, no copy

I just got this same email from Linden Labs regarding an expensive gacha set I had for sale. I am unsure what I can do. I don't feel that I should have to pay the price for a Marketplace problem - Linden Labs should verify the integrity of $L dollars before adding them to a person's account. If anyone has dealt with this or has an idea of what I should be please let me know.

Hi. Unfortunately many of the gacha creators, rather annoyingly, don't include much detail about their gacha items. The only details are usually found on the 'key' which includes all the items in that particular set and is used in listing the item on marketplace. One often will have to open the box and rezz an item to find prim count, animations, etc and buyers/collectors often want to buy items unopened. That said I believe you make a good point and will work harder to find out and include this information where relevant and possible.