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StephanieBell

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About StephanieBell

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  1. Hi Luhkey, As mentioned in the post, I opened a support ticket and that was the response. As I mentioned also I hadn't had a chance to try it, but thanks for letting me know it didn't solve the issue. If you get a different response, let us know. Best wishes
  2. I had the same issue and contacted support, reply as below. I've not had a chance to try it yet but just in case it helps: " Please try removing the folder from your Marketplace Listings UI window by moving the folder back to your main SL inventory, then try resending the folder back to the Marketplace again. The Failure to Load folder name is usually caused by a communication issue between your SL Inventory and the Marketplace database. Moving the folder out of the Marketplace Listing area and moving it back again should resend the information to the
  3. Thanks to all for replying. Good suggestions and thoughtful comments too. 🙂
  4. I recently became aware while purchasing items from a gacha machine that one of the items in the set was not included in the machine and one item was duplicated. I contacted the creator as well as the store manager as shown in their profiles to do with a NC but have heard nothing back. I joined their group for L$50 and asked if anyone else had had a problem with the machine and was told by group members they haven't seen the creator around for a couple of years now. Another gacha collector told me they had written to them regarding this same issue about 3 years ago and never heard back. I
  5. Just a reminder for anyone concerned or interested: Governance User Group The Governance User Group meeting is a public meeting intended for discussion & education of issues involving Governance such as in-world abuse, Abuse Reports, Forum Reports, Marketplace Reports, etc. Kristin Linden will be your moderator. Please bring your questions & requests. Meetings at 1:00pm SLT inworld at http://maps.secondlife.com/secondlife/Havenhurst/84/158/21 Next meeting: March 17, 2020
  6. Yes Connor, it is happening again. I expect we are not the only ones hit overnight as well. While I truly appreciate the return on lindens after they are removed from our account this is only papering over the problem. I work hard to collect a set. I don't have the money to just go and pull machines endlessly to obtain one so I am not only financially invested in my sets, I have an emotional attachment to them as well by the time I have collected them. Yes, I am willing to sell them but like any collector one hopes they are going to someone who appreciates them, not just stolen for sport
  7. Reminder: Web User Group The Web User Group meeting is a monthly, public meeting intended for discussion of issues around our Web properties such as Marketplace, Profiles, Place Pages, Search, etc. Grumpity & Reed Linden are the moderators. Please bring your questions & requests. Normal schedule is to meet the 1st Wednesday of the month at 14:00 SLT. Exceptions will be noted here. Meetings are held inworld at http://maps.secondlife.com/secondlife/Denby/73/78/25 Meeting Dates Wednesday, March 4th, 2020
  8. I also have had another Linden Dollar adjustment with no email alerting me to the lindens being reclaimed. I would encourage all MP merchants to check their transaction history for Destination: Recovery Linden Linden Adjustment Description: CSR Move Linden Dollars I filed a ticket yesterday regarding what I considered a suspicious purchase - Avatar A buying a RARE as a gift to one day old Avatar B who then disappeared from search. This is the item I subsequently got the assessment on. I have filed a follow-up ticket. @Patch Linden @Grumpity Linden Please can you u
  9. @jds2 - hope this helps: Patch Linden Not a Newbie Administrators 3,850 267 posts Report post Posted February 4 Hi everyone! I wanted to give you an update on what we’re working on. The assessment process is not one that is typically handled by the Governance or Support teams for Second Life, however, we are here to help with it. As we continue to review the processes and policies that are currently in place w
  10. One idea, as tracking seems so difficult for SL itself, might be for creators to take the lead on this issue and start to number their gacha items, similar as artists do for limited edition prints? I am not entirely sure how it would work technically but in an artist's case a limited edition has a fixed number of items in a set. They are marked with 2 numbers, the unique number of the print and the size of the print run ( ie 1/1000 or 149/40,000). If someone needed to release more they could do a 1/1000B? A thought anyways.
  11. In theory that seems just and proper but unfortunately in practice for some circumstances it's just not that easy to file an abuse report. My story: I am in-world and receive a direct IM from someone I have never heard of, who was not in my area, with a link to join a group where I could buy and exchange gacha with giveaways thrown in. I have never before been cold-called to join a group. I am feeling especially cautious after just hearing several times in the user groups about the dangers of clicking phishing links. I don't click the link but I do look at the
  12. I too attended the Governance meeting and never having been to one before I would certainly recommend adding it to your list of things to do in SL if you have been affected by issues in SL or even to just get a fuller understanding of SL's inner workings. Topics are not confined just to merchant issues; all sorts of concerns were raised. The meetings are in voice and chat and while a bit chaotic with everyone talking at once I think you would find it eye-opening and hopefully worthwhile. There is a Web User Group meeting tomorrow (Wednesday, February 5th, 2020) if you still wish to raise
  13. I too have now received an assessment reversal and am pleased for the others who have as well. I have mixed feelings about this. First and foremost my items were stolen and what I really want are safeguards introduced and a path established for their return. I now have this original frustration tinged with a feeling that I have been bought off - I imagine a group of Lindens sitting round a table saying how do we take the wind from the sails of those pesky gacha resellers and surely they will all just move on for another couple of years if we give throw them some lindens. I am not saying I
  14. might have just seen the how.... I was mistaken, sorry I posted this.
  15. A reminder/awareness with regard to asking LL to do something: http://wiki.secondlife.com/wiki/Governance_User_Group "The Governance User Group meeting is a bi-weekly, public meeting intended for discussion & education of issues involving Governance such as in-world abuse, Abuse Reports, Forum Reports, Marketplace Reports, etc. Kristin Linden will be your moderator. Please bring your questions & requests. Meetings are every other Tuesday at 1:00pm SLT. Meetings are held inworld at http://maps.secondlife.com/secondlife/Havenhurst/84/158/2" Me
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