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SatinRibbon

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Posts posted by SatinRibbon

    Password Reset Trouble

    in Account

    Posted

    Of course, with the internet, it will eventually get fixed on it's own...but this password thing and my avatar at risk of being lost, this is something I have not expected to be this hard. I am too disabled to go postal! =)...and oh my...that truly is a senior citizen joke!

     

    Password Reset Trouble

    in Account

    Posted

    hahahahah!!!!! exactly!!!! And for a senior citizen, you have no idea how confusing and frustrating that can be...after awhile...trying to get help...it just breaks you and you give up any hope that anyone will actually help you. Makes you feel irrelevant to the world of techies who have the world by the tail and no time for us.

     

    I only remember one part of my Avatar name

    in Account

    Posted

    The problem is not with the name of my avatar...it is with the lost password and trying to get a response from Linden Lab. The system automatically sends a case/ticket number, but so far, that is the last I have heard from them...last night. Just wanted to know if I will get more than that from them...will they actually contact me to help me with this?

    Password Reset Trouble

    in Account

    Posted

    When you call, you have options you must choose...all of them circle back around to the support page if it has anything to do with passwords. At general support or billing support, they do not answer calls about passwords...or that is what the messages all say.

    Password Reset Trouble

    in Account

    Posted

    I have not seen any options for live chat with anyone about passwords by phone...all the options that have anything to do with passwords say they no longer do that by phone...they direct you to the support page...again...just to file the case/ticket number and wait

    I only remember one part of my Avatar name

    in Account

    Posted

    moirakathleen I am not sure what you mean. My main avatar has sent funds to the alt, and sent a gift now and then...but I still have to be logged into my main avatar to see those things I am not able to log in...I am so frustrated. and btw...the only people who can all Linden Labs for a problem and get a person are those with premium accounts...otherwise you are just shuffled back to the support page that keeps you in the little cycle of sending another case/ticket

     

     

    Password Reset Trouble

    in Account

    Posted

    I will keep the statements handy. But I think it looks like I won't be able to works my sets...and, as you know, no one else can pay my rent...so I will lose my parcel, all that is there will be sent back to my lost avatar account and I will have nothing left. And it is the best rent I have ever had with security available...this is awful.

     

    Password Reset Trouble

    in Account

    Posted

    Well...my record keeping is far more organized than my ability to keep track of passwords...I have found the statement that shows my last linden purchase...and wouldn't you know it...I did two in the same day...if they ask and I give the wrong one that will be even worse! will they ask for the total in one day of the purchases?

    Password Reset Trouble

    in Account

    Posted

    My account is low in funds compared to that amount. This little job pays my rent and buys a few clothes...not much more. I can't afford to buy more Lindens on my fixed income...I barely get by. The little job has kept me afloat and allowed my SL to pay for itself. SL is my only recreation. I am a disability widow and my income does not go up. I can't afford other recreation and SL provides an avenue of fun for me. Like I said, I am in full panic mode right now.

     

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