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SatinRibbon

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Everything posted by SatinRibbon

  1. SatinRibbon
    Okay, I will calm down...I have worn myself out with worry, anyway ...thank you for your words of encouragement hugs
  2. SatinRibbon
    If they ever contact me to help, I will do whatever I can to get my account back...thank you
  3. SatinRibbon
    Of course, with the internet, it will eventually get fixed on it's own...but this password thing and my avatar at risk of being lost, this is something I have not expected to be this hard. I am too disabled to go postal! =)...and oh my...that truly is a senior citizen joke!
  4. SatinRibbon
    hahahahah!!!!! exactly!!!! And for a senior citizen, you have no idea how confusing and frustrating that can be...after awhile...trying to get help...it just breaks you and you give up any hope that anyone will actually help you. Makes you feel irrelevant to the world of techies who have the world by the tail and no time for us.
  5. SatinRibbon
    The problem is not with the name of my avatar...it is with the lost password and trying to get a response from Linden Lab. The system automatically sends a case/ticket number, but so far, that is the last I have heard from them...last night. Just wanted to know if I will get more than that from them...will they actually contact me to help me with this?
  6. SatinRibbon
    I know who the funds came from...they came from my main avatar...and I have not lost her name...only the dang password
  7. SatinRibbon
    I think it is funny that in the email they send to give you your case number...they say you can view the case online...but you have to log into your case to do it =) very funny
  8. SatinRibbon
    When you call, you have options you must choose...all of them circle back around to the support page if it has anything to do with passwords. At general support or billing support, they do not answer calls about passwords...or that is what the messages all say.
  9. SatinRibbon
    I filed my case last night. Had hoped to hear from them today.
  10. SatinRibbon
    I have not seen any options for live chat with anyone about passwords by phone...all the options that have anything to do with passwords say they no longer do that by phone...they direct you to the support page...again...just to file the case/ticket number and wait
  11. SatinRibbon
    moirakathleen I am not sure what you mean. My main avatar has sent funds to the alt, and sent a gift now and then...but I still have to be logged into my main avatar to see those things I am not able to log in...I am so frustrated. and btw...the only people who can all Linden Labs for a problem and get a person are those with premium accounts...otherwise you are just shuffled back to the support page that keeps you in the little cycle of sending another case/ticket
  12. SatinRibbon
    Can anyone actually verify that they will respond to a case?
  13. SatinRibbon
    Did anyone have an answer to my question regarding the response time by Linden Labs for problems with a password?
  14. SatinRibbon
    She really is kind and has given me a wonderful deal on my rent...I can't lose that parcel. it is tiny, but has security and is safe for me.
  15. SatinRibbon
    Just spoke with my landlord, she will hold it for me for a few more days
  16. SatinRibbon
    I will keep the statements handy. But I think it looks like I won't be able to works my sets...and, as you know, no one else can pay my rent...so I will lose my parcel, all that is there will be sent back to my lost avatar account and I will have nothing left. And it is the best rent I have ever had with security available...this is awful.
  17. SatinRibbon
    Do you think someone will actually talk to me? It scares me to send a photo of my Driver's license to someone...they warn senior citizens about those things
  18. SatinRibbon
    Gawd I need help with this mess.
  19. SatinRibbon
    Ceka...I just see them listed one after the other...no time posts..most likely made within minutes of each other
  20. SatinRibbon
    Thank you cindy...right now I just want to curl up in a ball and sob...this looks so hopeless.
  21. SatinRibbon
    Well...my record keeping is far more organized than my ability to keep track of passwords...I have found the statement that shows my last linden purchase...and wouldn't you know it...I did two in the same day...if they ask and I give the wrong one that will be even worse! will they ask for the total in one day of the purchases?
  22. SatinRibbon
    I will start digging, but right now...my hope is starting to fade...and I am in tears...this is awful.
  23. SatinRibbon
    OMG...that would be hard to find! I have not bought Lindens in a very long time and they are purchased on a credit card...would take serious digging for me to find that number.
  24. SatinRibbon
    My account is low in funds compared to that amount. This little job pays my rent and buys a few clothes...not much more. I can't afford to buy more Lindens on my fixed income...I barely get by. The little job has kept me afloat and allowed my SL to pay for itself. SL is my only recreation. I am a disability widow and my income does not go up. I can't afford other recreation and SL provides an avenue of fun for me. Like I said, I am in full panic mode right now.
  25. SatinRibbon
    If you plan to copy your friends list, be sure to do it in a RL document, too. If i had done that, I prolly would not be in this mess.
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