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Dazler

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Posts posted by Dazler

  1. If you have been billed, simply send the merchant a notecard inworld. (A notecard is more reliable than an instant message, as instant messages are often capped for merchants who receive a lot of correspondence.) Make sure that your notecard is polite and contains details of the failed transaction. Most merchants will be very willing to resend the item. Please give them a day or two to reply - don't expect an answer within minutes. You must remember that merchants are no different to you and do not sit by their computers at all hours of the day.

    One final word, to reduce the chances of the problem occurring again, remember not to buy multiple items at the same time,as this may increase the chance of causing the software to fail. It's safer to buy one object at a time.

    • Like 1
  2. I must admit, I do love to get a welcome when I arrive somewhere. It can be dreadful to teleport into an area of numerous different avatars and have none even mutter a simple "hello" - worse still, this has happened when I have offered a polite greeting in the public chat window. However, I don't think people to to expect to be paid for this - this is something that I should hope everyone should do, simply as a matter of good manners.

  3. Undelivered Marketplace Items:

     

    First of all, just be patient. The software for the marketplace is often unreliable and it may take anything from a few minutes up to an hour for the item to arrive.

    If after a few hours, the item has not arrived, just go to the Marketplace site and click on "My Account" under "My Marketplace" at the very top of the screen. You can see here if you have been billed or not by going to "Order History" on the left hand side of the screen. If you haven't been billed, it will explain that the money has been refunded and a payment of zero will be shown. The on screen notes will leave you in doubt of whether you have been billed or not. If you have not been billed, you may want to make a second attempt at buying the product.

    If you have been billed, simply send the merchant a notecard inworld. (A notecard is more reliable than an instant message, as instant messages are often capped for merchants who receive a lot of correspondence.) Make sure that your notecard is polite and contains details of the failed transaction. Most merchants will be very willing to resend the item. Please give them a day or two to reply - don't expect an answer within minutes. You must remember that merchants are no different to you and do not sit by their computers at all hours of the day.

    One final word, to reduce the chances of the problem occurring again, remember not to buy multiple items at the same time,as this may increase the chance of causing the software to fail. It's safer to buy one object at a time.

    • Like 2
  4. Randall: As much as I would love to answer your question, I am afraid that another trait of woodland elves is that they are unable to perform any form of mathematical function, including measuring. As you will rightly know, this was another trait that was passed from generation to generation as a result of thousands of years of evolution. Had it not been for the elvish inability to conduct even the simplest of the four rules rules of mathematics, we would have never been able to complete the monotony of trillions of mundane tasks, such as the recolouring of summer leaves to their orange hue each autumn. To us, every orange dying of the autum's leaves is the same as the first. Boring - yes, but it does get the job done!

  5. You can find its ID by right clicking and looking in the description field or by hovering your curser over the Meeroo. If you are unable to do this, you will need to raise a ticket on the Meeroo support site. Although you may not have the ticket, if you can remember its name and include any other information about it, they might just be able to help.

  6. The items that you bought are inside. Rez the box onto the ground (in a place where you are able to do this) and then click on the box and open it. If you prefer, you can right click on the box and edit it, to peep in the contents tab. Don't worry, your items are safely stored inside these boxes - you have not been deceived.

     

    :)

     

    This link will give you full instructions:

     

    http://community.secondlife.com/t5/English-Knowledge-Base/Opening-boxes/ta-p/700185

    • Like 1
  7. Recently, I changed my Internet email address. I have used my Second Life Dashboard to update my contact details to the new email address and I can confirm that the software acknowledges it, because my offline IMs are sent to the new address.

    However, when I carry out transactions on the Marketplace, all emails regarding these transactions are sent to my old email account. In an attempt to get to the root of the problem, I went to the "My account" settings in the Marketplace software and found that the displayed email address is incorrectly shown as my old email address. In the "My account" section of the Marketplace software there is a hyperlink that enables you to update your email address. When I follow this hyperlink, it leads to my Dashboard, where my email is displayed correctly. Strangely, it seems that the Marketplace software won't acknowledge that the Second Life dashboard has updated my email account.

    To try and solve this problem I tried to use the hyperlink from the Marketplace software to update my email but when I do this, the Marketplace software still displays the wrong email address. Apart from raising a ticket (which I don't really wish to do for such a petty error) is there anything else I could try?
  8. Try searching "Parent & Kids" on the Second Life Marketplace. There are HUDs that allow you to carry your child (or be carried by an adult) and do a lot more besides. Warning, some of the HUDs must be bought by the child only and not the parent - read the merchant listing carefully before you purchase.

    Good luck.

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