The current "Submit a ticket" page limits what you can post as an ticket.
For example - if you have an issue with groups/roles etc how would you submit this ?
Its not an account / billing / land / marketplace issue so the only option is "technical questions" ...
and this dropdown force you into specific options - none of these applies to a group/role issue
LL needs to add a field in the dropdown for "other issues" to address issues/problems that cannot be grouped in the current sections.