I live in the country and have tried several options, there is no cable or DSL available here. I have had no issues until this past week. My husband is an IT person and being connected is his business, so we have the best connection possible where we live. I did a ping it is 105. We have no packet loss, and we show 3000 kB/s. I rebooted the router and restarted the cradle point. The router is new.